All courses...
-
All courses...
-
Topics
-
General
-
Civil Rights
-
Information
-
Community
-
Diversity
-
Personal and Professional Development
-
Protection
-
Health and Wellness
-
Advocay
-
Infastructure
-
Client Assistance
-
Marketing
-
Access restrictions
-
Subscribers only
-
Premium course
-
Donors
-
Staff
-
Leadership
-
Volunteers
Want to be in a commUNITY who believes in helping each other?
We Are The Others (WATO) serves two functions: we are a community of solidarity for vulnerable populations, and we connect those in need with the resources and services that can help them (confidentially, and at no cost).
WATO is committed to helping people feel safe, seen, secure, and supported. From helping Grandma to get a new pair of glasses, to needing aid after a disaster, to finding resources about your rights, to assistance paying your bills… our commUNITY is here.
There is NO FEE to join us. We just ask that you contribute as you can. That could look like sharing with others in need about us. Inviting people to join the community and movement. Letting us know about resources, organizations, or groups that we could partner with or who could use our services. Volunteer a few hours a month. Or make a donation. All ways of participation in the community are appreciated.
Come join our Community and Movement.
Orientation for all the volunteers for our special event, Gaming For Good. This is for all GM's and special event volunteer crew. This short video and 5 easy question assessment will take less than 10 minutes. This just lets us know you completed the training.
The Welcome Specialist Training is a foundational course designed to prepare volunteers for one of the most important and compassionate roles within We Are The Others. As the first point of contact for individuals seeking help, Welcome Specialists serve as the comforting doorway into WATO’s Client Action Team (CAT), creating a safe, supportive, and dignified experience from the very first interaction.
In this course, volunteers will learn how clients reach out to WATO, how to monitor and respond to incoming requests, and how to gather the essential information needed to begin the case management process. Participants will gain a clear understanding of WATO’s volunteer‑led model, the purpose of staff partners and mentors, and the collaborative structure of the CAT Team.
The training also covers essential skills for creating and managing Support Tickets and Need Help Tickets, using the appropriate boards, and supporting smooth case progression. Special attention is given to handling sensitive situations, including SAFE Clients, confidentiality expectations, and compassionate communication practices that make every client feel seen, safe, and supported.
By the end of this course, Welcome Specialists will feel confident, knowledgeable, and equipped to fulfill their role with empathy and clarity—helping ensure that every person reaching out to WATO experiences kindness, hope, and timely assistance.
Join us for the We Are The Others Volunteer Orientation—your first step into a world where compassion isn’t just a nice idea, it’s the plan.
Here’s what’s inside this mission:
Meet other everyday heroes (spoiler: that’s you!)
Discover roles that fit your superpowers—Kindness Connector, Resource Scout, Story Amplifier, Community Builder, and more
Learn how we turn solidarity into action and make kindness louder
No capes required. No boring lectures. Just real people, real stories, and real ways to make a difference.
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]